I’ve been working on computers for 8 years now and it takes me hours to remove that stupid fake AV. I’d get a pro to look at it, and Geek Squad doesn’t count.
To get into safe mode press F8 when booting your computer. Then select Safe Mode from the menu.
I have used many antivirus softwares. Some are great while some are just craps. What I love so far is Microsoft Security Essestials. It’s light and free. It’s also safe because it’s a product from Microsoft. Download it here and just install it and run Full or Quick scan. Your computer will be fine.
un plug the internet copy all of your data to a hard drive or dvd’s and do a full restore you will need to install programs again it is a pain best of luck
Got to Start>Run and type msconfig then hit enter. Choose the boot tab. Then click on safe (also make sure the network button is marked). Then got ot MICROSOFT.COM. Click on the security tab and follow the prompts for a FULL security scan. This may take several hours as its VERY thorough. This should do it.
If you have fake AV you’re boned.
I’ve been working on computers for 8 years now and it takes me hours to remove that stupid fake AV. I’d get a pro to look at it, and Geek Squad doesn’t count.
To get into safe mode press F8 when booting your computer. Then select Safe Mode from the menu.
http://www.bleepingcomputer.com/virus-removal/remove-security-tool
This guide has two links you need to click on.. rkill to stop the process, and the mbam to finish it off. use free of these in this guide. ~
Hey friend. Of course I can help you, I think.
I have used many antivirus softwares. Some are great while some are just craps. What I love so far is Microsoft Security Essestials. It’s light and free. It’s also safe because it’s a product from Microsoft. Download it here and just install it and run Full or Quick scan. Your computer will be fine.
http://www.microsoft.com/Security_Essentials/
Hope this helps.
try downloading malwarebytes ( free version )
install it and then run it.
that should get rid of the problems
http://www.malwarebytes.org/
un plug the internet copy all of your data to a hard drive or dvd’s and do a full restore you will need to install programs again it is a pain best of luck
Got to Start>Run and type msconfig then hit enter. Choose the boot tab. Then click on safe (also make sure the network button is marked). Then got ot MICROSOFT.COM. Click on the security tab and follow the prompts for a FULL security scan. This may take several hours as its VERY thorough. This should do it.